Device Data
What we use it for
Online identifiers (GUID, Device ID, MAC address)
Service Provision (36 months)
- For ensuring continuous functionality and breaking down entries in database
In-product Messaging (24 months)
- To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem
Product and Business Improvement
- To better understand users’ behavior (up to 50 months)
- To introduce a new feature or product based on previous experience (36 months)
MSISDN (Mobile phone number)
Service Provision (30 days)
- For white-labeled versions of the app sold through partner carriers serves ss unique ID connected with license
- For customer service purpose to verify that the user contacting customer support has valid and working license for the product
Information concerning computer or device
Service Provision (36 months)
- To check for compatibility issues in automated crash dumps
In-product Messaging (6 months)
- To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem
Product and Business Improvement
- To better understand users’ behavior (up to 50 months)
- To introduce a new feature or product based on previous experience (36 months)
GEO data / locale data
Service Provision (36 months)
- Setting up a proper product language version for Windows
In-product Messaging (6 months)
- To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem
Product and Business Improvement (36 months)
- To introduce a new feature or product based on country
Applications – other security SW / antiviruses present
Service Provision (36 months)
- To determine how Antivirus should behave
Applications on the device
Service Provision (36 months)
- Used for defining rules of how Antivirus should behave in relation to other SW installed (e.g. exceptions in scanning, filtering, notifications, applying Do not Disturb rules)
In-product Messaging (6 months)
- To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem
Other Avast products/licenses on the device and their status
Service Provision (36 months)
- To recognize what features should be enabled or disabled, what product should be installed or uninstalled
In-product Messaging (6 months)
- To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem
Internet and connection / Network data / Number of devices on Network
Service Provision (36 months)
- Security prerequisites (e.g. DNS settings check, port restrictions enabling or disabling Security status check of devices on the network)
In-product Messaging (6 months)
- Suitable offering in case these products might increase security or privacy of the given connection, network type etc.
Product and Business Improvement (36 months)
- To introduce a new feature or product based on previous experience
Browsers (installed, default)
Service Provision (36 months)
- For opening content in given browser
In-product Messaging (6 months)
- To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem
Product and Business Improvement
- To better understand users’ behavior (up to 50 months)
- To introduce a new feature or product based on previous experience (36 months)